Returns & Exchanges
We stand behind our socks with an unconditional lifetime guarantee; if they aren't the most comfortable, durable, and best fitting socks you've ever owned, you can return them at any time. Whether you purchased them yesterday or years ago, we are committed to making it right with a hassle-free exchange process.
Initiate Your Claim
Visit our online Warranty Portal to start your claim by providing your contact information and details about the socks you are returning.
Prepare Your Package
Thoroughly launder your socks and package them securely in a standard mailer; please include your unique claim number inside the package for faster processing.
Ship to Vermont
Send your package to our headquarters in Northfield, Vermont using your preferred shipping carrier; we recommend choosing a service with tracking for your peace of mind.
Receive Your Credit
Once our team receives and inspects your return, we will issue a digital voucher code via email that can be used to select any new pair of socks from our website.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing